You can only use ONE method of payment per order, with the exception of an Bed Bath & Beyond gift card. See for yourself why shoppers love our selection and award-winning customer service. For online/store pickup orders that are being returned in-store, simply provide your packing slip or the store return slip and we will complete an exchange or merchandise refund for the amount paid to the original form of payment. To apply a Gift Card, make sure to check the 'use a Bed Bath & Beyond Gift Card' Box in the Payment options section, and enter the card number and pin. I'm rethinking using PayPal when I check out online, unless I want to take the time to scour every website I buy through to read all the fine print. Let BedBathandBeyond.ca help you discover designer brands and home goods at the lowest prices online. I don't want or need the store credit, but I'm stuck with it. The manager kept saying I would have to 'take it up' with PayPal, which clearly isn't the case since it's the store policy, not PayPal's.Īnyone else run into this anywhere else? It seems pretty archaic and unnecessarily difficult for the customer. See for yourself why shoppers love our selection & award-winning customer service. My fault for not reading it online, granted, but because I have returned items at other stores with no problem at all (Home Depot, for one, and for a lot more money) - it was handled just like a credit card refund - I naiively assummed this would be the same thing, seeing as it's a giant corporation, not a mom-and-pop store. Bed Bath & Beyond purchases made before August 1st 2023 were considered final sale and cannot be returned. Let help you discover designer brands & home goods at the lowest prices online. I tried to explain that it was a credit card payment, not through my bank, and she and the manager just pointed to the store policy. The clerk asked how I paid and when I said via PayPal, she said that they can only issue store credit for anything paid through PayPal. Bed Bath & Beyonds easy return policy ensures that if youre not completely satisfied with your purchase, you can return most items within 180 days of purchase.

It arrived and wasn't want I really wanted, so I took it to a brick-and-mortar BB&B to return it. Wondering if they are the only merchant to do this, or if others have the same ridiculous policy: I purchased an item online through Bed Bath & Beyond and paid for it with my credit card through PayPal.

Bed bath and beyond online order return